RESERVATION POLICY
We are happy that you have chosen to dine with us! We kindly ask you to pay attention to the following reservation guidelines.
When booking a table at Bentoteca we consider our reservation policy automatically accepted.
The table will be reserved for 1.45 hour starting from the confirmed booking time. We cannot guarantee an extension of the reservation, even in case of delay.
In case of delay, we ask you to inform us prior to arrival. For unnotified delays more than 15 minutes after the booked time, the reservation will be automatically cancelled.
Bookings can be modified or deleted until 4 pm on the day of the reservation. You will receive a phone call for final confirmation. For reservations not confirmed before 4 pm, Bentoteca reserves the right to cancel them. Therefore, please double-check that your phone number is correct when you reserve your table.
For groups of more than 6 people, we ask that you notify any changes or cancellations of your reservation no later than 4:00 p.m. on the day prior to booking.
For booking for groups of more than 6 people, you must enter your credit card details. The data will be collected by Superb and will be treated according to their privacy policy. For groups of more than 6 people, if no guest will show up by the time of booking, and in any case, no later than 15 minutes from the time of booking, we reserve the right to charge a fixed fee of Euro 50 per person.
At Bentoteca we have three different ambiances: classic tables and a counter seat both situated in the main dining room, as well as our lounge seat. You can specify your preference by phone or whilst booking online and we will try to accommodate your request.
For everyone’s security, Bentoteca is video surveilled. Please take a look at our terms and conditions that are considered automatically accepted when booking and conforms with EU Regulation 679/2016.
In case of allergies, we kindly ask you to inform us at least 24 hours before the booking. At Bentoteca we love animals, but unfortunately, they are not allowed in the restaurant.
To modify or cancel reservations we kindly ask you to contact us directly at the restaurant at the number +393408357453.
We look forward to welcoming you.
The Bentoteca Team
